Virtual assistant · CRM · Automation

I turn busy customer workflows into clear, reliable systems.

I’m Ronald, a customer-service professional building practical AI, CRM, and automation solutions for small businesses. I bring hands-on communication experience and a calm, organized approach to every workflow.

  • Customer support
  • GoHighLevel
  • Zapier
  • AI-assisted workflows

Selected work

Practical systems built around real business needs.

These are portfolio prototypes built to demonstrate my process, judgment, and technical skills. Select a project for the full case study.

01Zapier · AI · Inbox operations

Email Priority Assistant

Classifies incoming messages, flags urgency, and recommends a next action while keeping a person in control.

02Customer support · Messenger

Nailkita Customer Support AI

A guided assistant that answers repeat questions consistently and hands booking requests back to a human.

03GoHighLevel · Funnel · CRM

Nail Salon Booking Funnel

A mobile-first path from offer to appointment, paired with a simple lead pipeline and follow-up logic.

Let’s work together

Need a dependable VA who can learn the workflow and improve it?

I’m available for remote virtual assistant opportunities in customer support, CRM management, lead follow-up, and beginner-friendly automation.

AVAILABLE FOR
  • ✓ Customer support & inbox assistance
  • ✓ CRM updates & pipeline organization
  • ✓ Lead follow-up & appointment support
  • ✓ Zapier and AI workflow support
Based in the PhilippinesRemote-ready