Email Priority Assistant
Classifies incoming messages, flags urgency, and recommends a next action while keeping a person in control.
Virtual assistant · CRM · Automation
I’m Ronald, a customer-service professional building practical AI, CRM, and automation solutions for small businesses. I bring hands-on communication experience and a calm, organized approach to every workflow.
Selected work
These are portfolio prototypes built to demonstrate my process, judgment, and technical skills. Select a project for the full case study.
Classifies incoming messages, flags urgency, and recommends a next action while keeping a person in control.
A guided assistant that answers repeat questions consistently and hands booking requests back to a human.
A mobile-first path from offer to appointment, paired with a simple lead pipeline and follow-up logic.
Let’s work together
I’m available for remote virtual assistant opportunities in customer support, CRM management, lead follow-up, and beginner-friendly automation.